YEAR-END VACATION OFFICE CLOSURE NOTICE

Thank you for your continued support of TENGA.

 

We would like to inform you that our global support offices will be closed for the upcoming holiday season listed below. We apologize for any inconvenience this may cause and ask for your understanding.

 

<Year-End & New Year Holiday Period>

・General Product Questions & Defective Item Inquiries
Closed: Saturday, December 27th, 2025 – Sunday, January 4th, 2026 (JST)
*We will resume responding to inquiries starting Monday, January 5th, 2026.

 

・Inquiries regarding orders made on TENGA STORE USA
Closed: Thursday, December 25th, 2025 – Thursday, January 1st, 2026 (Pacific Time)
*We will resume responding to inquiries starting Friday, January 2nd, 2026.

 

・Inquiries regarding orders made on TENGA STORE EUROPE/UK
Closed: Wednesday, December 24th, 2025 – Sunday, January 4th, 2026 (CET)
*We will resume responding to inquiries starting Monday, January 5th, 2026.

 

We apologize for any inconvenience this may cause and appreciate your understanding.

TENGA Co., Ltd.